Subject: 403 Forbidden Error When Logging In to MongoDB Atlas
Issue Description:
I am encountering a 403 Forbidden error when trying to sign in to the MongoDB Atlas platform. The browser console shows the following error:
{ status: 403, message: "Forbidden" }
Failed to load resource: the server responded with a status of 403 ().
Steps to Reproduce:
- Navigate to https://cloud.mongodb.com/.
- Enter my email and password, then click “Sign In.”
- Receive the 403 error message.
Troubleshooting Tried:
- Cleared browser cache and cookies.
- Tried using Incognito mode and a different browser.
- Switched to a different network (mobile hotspot).
- Verified that my IP address is added to the allowlist.
Additional Info:
- My account email: laxmankusetti@gmail.com
- Browser: Google Chrome (Version 118.0.x).