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Operating a complex infrastructure at massive scale presents unique challenges. At Crittercism, as we've grown to service over 30,000 sustained requests/s, we've had to learn a few lessons the hard way. By combining the right technologies and applying them appropriately, and basing our data storage solution on MongoDB, we've been able to meet customer demand and maintain uptime while managing to sleep through the night as well. This talk will present some tips and tricks we've developed for operating MongoDB at production scale, as well as some pitfalls we've encountered and how to avoid them.