Development Support	Production Support	MongoDB Enterprise: Advanced
Security
Role-Based Privileges	•	•	•
Field Level Redaction	•	•	•
SSL Encryption	•		•
Kerberos & LDAP Authentication	•		•
Auditing	•		•
SNMP Support	•		•
Red Hat Identity Management Certification	•		•
Platform Certification
Windows, Linux (RHEL, CentOS, Ubuntu, Amazon, SuSE)	•		•
Ops Manager
Monitoring on 100+ System Metrics	•		•
Tunable Alerts	•		•
Continuous, Incremental Backups	•		•
Point-in-Time Recovery	•		•
Automation	•		•
Training
Free, Online Education	•	•	•
Private, On-Demand Training	•		•
Support
Availability	9am - 6pm Local, M-F	24 x 7 x 365	24 x 7 x 365
Environments	Development Only	Production & Test	Production & Test
SLA	4 hours	2 hours	1 hour
License	Commercial	AGPL	Commercial
Emergency Patches			•

For clarity, Development Support cannot be used for Production environments.

Server Environment	Description
Production	Using live data and/or applications
Development	Creation of new projects, applications, features
Testing	Internal testing, QA, certification, or other environments excluding Production or Development.

Other Subscriptions

MongoDB Management Service (MMS)	Description
MMS - One Server, One Month	One data-bearing MongoDB server managed via MMS. Includes one month of service.
MMS - One Server, One Year	One data-bearing MongoDB server managed via MMS. Includes one year of service.
MMS - 1GB of Backup Data, One Month	One GB of backup data capacity. Includes one month of service.
MMS - 1GB of Backup Data, One Year	One GB of backup data capacity. Includes one year of service.

CONSULTING

Descriptions of consulting packages are provided on order forms

Training	Description
Certification	MongoDB University certifies developers and DBAs on MongoDB through an online exam.
Public In-Person Training	MongoDB University offers open in-person training classes around the world taught by our own instructors and engineers. Classes include lessons with follow-up exercises and hands-on labs to solidify your understanding of MongoDB.
Private Onsite Training	MongoDB University instructors will deliver a training program on your premises suited to your company's needs. Classes are limited to 12 students.

Partners	Description
Partner Development Support	A subscription available exclusively to MongoDB Partners, including access to MongoDB Enterprise Advanced, On-demand Training, and support from MongoDB's expert engineers.

Last updated March 2015