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Manage Your Account

The Administration tab lets you personalize your console and activate or deactivate a variety of features. The Administration tab provides the pages described here.

Account Page

The Account page allows users to update their personal information.

  • User Name: Displays the user’s name. You cannot change your username.

  • Email Address: Displays the email address Ops Manager associates with your account. You can change your email address by clicking on the “pencil” icon.

  • Mobile Phone Number: The number to use to receive SMS alerts, including two-factor authentication codes.

  • Password: Allows you to change your Ops Manager password. Passwords must fulfill Ops Manager’s password requirements.

  • Two-Factor Authentication: Ops Manager requires two factor authentication for login. For details, see Manage Your Two-Factor Authentication Options.

    To delete or reset two-factor authentication, contact your Ops Manager system administrator.

Personalization Page

The Personalization page allows users to configure the console to suit their needs and preferences. The available fields depend on the user’s role.

  • My Time Zone: Sets your local time zone.
  • My Date Format: Allows you to select your preferred date format.
  • Page Shown When Switching Groups: Sets which page of the Ops Manager console you will see when you select a different group. If you select Current, Ops Manager will not change pages when you select a different group.
  • Display Opcounters On Separate Charts: Allows you to control the presentation of Opcounter Charts. If enabled, Ops Manager charts each opcounter type separately. Otherwise, each opcounter type is overlaid together in a single chart.
  • Display Chart Annotations: Toggles the presence of chart annotations. Chart annotations overlay information about significant system events on the charts. For example, with chart annotations Ops Manager will draw a red vertical line over the charts.
  • Receive |mms| Newsletters: Allows you to opt-in to, or opt-out of receiving e-mail newsletters about Ops Manager.

API Keys & Whitelists Page

API Keys & Whitelists lets you generate an API key for your Ops Manager group. Use the API key to support automated installation of your Monitoring Agent with scripts included with the agent installation files.

You can also define an API Whitelist of IP addresses permitted to invoke operations that require a higher level of security. See Enable the Public API for more information.

My Groups Page

My Groups displays the Ops Manager groups you belong to. From here you can add a group.

Group Settings Page

These settings apply to all users in the group. To set group settings, see Manage Group Settings.

Users Page

Users displays the group’s users and their roles. From here you can add and manage users.

Agents Page

The Agent page displays the status of your installed agent and provides links to download new agents, in both .zip and .tar.gz formats. The software is dynamically assembled with your API key. Instructions are included to set up and start the downloaded agent, as well as create a new user for the agent if MongoDB authentication is used.

The Agents page includes the following information about your installed agents:

Field Description
Status The time of the last ping from the agent.
Type The type of agent.
Hostname The hostname for the agent and any warnings, such as that the agent is down or out-of-date.
State Indicates whether the agent is active.
Ping Count The number of pings (i.e. data payloads) sent by the agent since midnight GMT. Typically agents send pings every minute.
Version The version of the agent software running on this agent instance.
Log Click view logs to view the agent’s log.

If you have more than one Monitoring Agent, only one agent actively monitors MongoDB instances at a time. See Monitoring Architecture for more information.


For users with the appropriate permissions, this page displays the account’s payment method and billing history.

Payment History

For users with the appropriate permissions, this page displays the account’s payment history.