Known Issues & Workarounds
Overview
This page contains workarounds for known issues you may encounter while developing with Atlas App Services.
Note
Issue and Feature Tracking
If you have suggestions for the product itself or wish to track existing feature ideas, please check out the official MongoDB feedback site.
Sync
Sync fails to enable shortly after cluster creation
Enabling Atlas Device Sync on a newly-created cluster may fail with an error message about parsing the URI. This happens because an SRV record hasn't propagated yet. While we work to provide more helpful diagnostics around this issue, there are two possible workarounds:
- Wait five minutes, then enable Atlas Device Sync.
- Unlink and re-link the cluster.