# Grant temporary support access

**POST /api/v1/organizations/{id}/support-access**

Opens a time-bound window during which platform support (PLATFORM_DATA_VIEWER) may read this org's data plane. Requires ORG_ADMIN. duration_hours is optional (omit for 24h default); when supplied it must be 1–168 (7d) or the request is rejected with 400. Re-granting replaces the current window.


## Servers
- https://agentengine.mongodb.com: https://agentengine.mongodb.com ()


## Authentication methods
- Bearer auth


## Parameters

### Path parameters

- **id** (string)
  Organization ID



### Body: application/json (object)
Grant options
- **duration_hours** (integer)



## Responses
### 406
Unsupported or malformed API version, an operation unavailable in the selected published contract, or an unacceptable representation (including unsupported media-type parameters or excluded SSE). Existing authentication, authorization, and rate-limit failures take precedence.

#### Body: application/json (object)
- **badRequestDetail** (object)
  Optional validation details defined by the standard error schema; API negotiation errors do not emit this field.

- **detail** (string)
  Human-readable error details.

- **error** (integer)
  HTTP status code.

- **errorCode** (string)
  Machine-readable error code.

- **parameters** (array[string])
  Request parameter names associated with the error; omitted when none apply.

- **reason** (string)
  HTTP status reason phrase.


### 201
Created

#### Body: application/json (object)
- **active** (boolean)

- **expires_at** (string)

- **granted_at** (string)

- **granted_by** (string)


### 400
Bad Request

#### Body: application/json (object)
- **code** (string)

- **error** (string)

- **success** (boolean)


### 500
Internal Server Error

#### Body: application/json (object)
- **code** (string)

- **error** (string)

- **success** (boolean)



[Powered by Bump.sh](https://bump.sh)