Why my cluster configure for too long (over 24 hours)

My cluster couldn’t be connected and fetching data.
The status “We are deploying your changes (current action: configuring MongoDB)” keep showing for 24 hours?

What can I do now :frowning:
please help

Hi @An_S_n_Nguy_n and welcome in the MongoDB Community :muscle: !

Can I ask you to go to:

  • https://account.mongodb.com/account/login and login
  • Click the green bubble in the right hand corner
  • Start a chat by selecting “Send us a message”
  • Select “I am a customer, and I need help” to speak with Support.

This will get you in touch with our live Atlas Support team who will be able to troubleshoot this issue further for you.