Unable to connect to cluster in Lab-1

I have followed the instructions as is mentioned in lab-1 but unable to connect through compass. Repeatedly getting the message “Server selection timed out after 30000ms”. Ping command worked fine for me & I am not behind any company firewall. I am trying to connect from home from my personal laptop.

Which cluster you are trying to connect? Class or Sandbox
What connect string you used

Please check this link

Getting the error in screenshot

Hi Ramachandra,

I am trying to connect to the 1st cluster from compass installed on the desktop, not sandbox. I am following the instructions as is mentioned in the course. May be I will try connecting to 00-01 instead of 00-00.

Hi @Sai_Pavan_Kumar_91885,

I hope you found the link shared by @Ramachandra_37567 helpful. Please let me know if you are still having any issue.

Shubham Ranjan
Curriculum Services Engineer

Thank you @Ramachandra_37567. The reference linked helped. I was able to connect to cluster0-shard-00-01.
@Shubham_Ranjan. Yes information shared by @Ramachandra_37567 helped.