Hello!
I have the shared cluster tier, and the storage is maxed out. We were going to upgrade as soon as we could, but now we can’t access the database at all, from two different cities. It started yesterday, but apparently this is not just an outage, something is wrong.
Here’s the full error string:
pymongo.errors.ServerSelectionTimeoutError: cluster0-shard-00-02.h9fwc.azure.mongodb.net:27017: ,cluster0-shard-00-00.h9fwc.azure.mongodb.net:27017: ,cluster0-shard-00-01.h9fwc.azure.mongodb.net:27017: , Timeout: 30s, Topology Description: <TopologyDescription id: 606f074959fe156f18b4036b, topology_type: ReplicaSetNoPrimary, servers: [<ServerDescription ('cluster0-shard-00-00.h9fwc.azure.mongodb.net', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('cluster0-shard-00-00.h9fwc.azure.mongodb.net:27017: ')>, <ServerDescription ('cluster0-shard-00-01.h9fwc.azure.mongodb.net', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('cluster0-shard-00-01.h9fwc.azure.mongodb.net:27017: ')>, <ServerDescription ('cluster0-shard-00-02.h9fwc.azure.mongodb.net', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('cluster0-shard-00-02.h9fwc.azure.mongodb.net:27017: ')>]>
I also can’t get through using MongoDB Compass… it says connection monitor closed, so that timed out as well.
Thank you!