I am having this error when i connect to compass from windows 10
Server selection timed out after 10000 ms
Hi @Richard_52584,
It might be due to some network related issue.
Can you please make sure you are able to ping the cluster?
And also please verify that port 27017 is not blocked by clicking http://portquiz.net:27017
On some occasions, even though the above mentioned tests passes, network is still a problem. So please make sure you are not connected to any vpn and firewall/antivirus is disabled . You can also try to connect from some other network such as your home network .
Hope it helps!
If the issue still persists please feel free to get back to us. Happy Learning
Thanks,
Shubham Ranjan
Curriculum Support Engineer
Hi @Soni,
Your ping request was not successful. It means you are not able to reach the cluster from your current network. Are you on a corporate network or behind a firewall ?
If yes then please make sure you are not connected to any VPN network and firewall/antivirus is disabled.
If it does not resolve the issue then please contact your IT department to see if there is a workaround or try to make the request from another location such as your home network.
Hope it helps!
Thanks,
Shubham Ranjan
Curriculum Support Engineer
It’s a corporate network, and I disabled firewall and antivirus. Still getting the error! Will try once from home network. If still does not work, will reach out.