Request to Update First Name In Examity Profile

MongoDB University Certification Exams
22

Hello i accidentally kept my id number as my name now i want attempt a exam on MongoDB but due to the mismatch of my name here and my government name i am unable to write my exam in examicity so can u update the name

23

Hello i also have the wrong information and couldnā€™t identify myself at the exam can u change my first and last name can u help me with this

24

Hi @Nuvvula_Chaturya! Can you please send your request to certification@mongodb.com and cc me as well (heather.davis@mongodb.com). Be sure to include the correct name that is needed. Thank you!

25

Hey
I sent you a mail with my correct details can you update it Please.
Thankyou

1 Like
26

Hello, I would also like some support on updating the certification pdf name and last name to ā€œArthur Fonsecaā€, I have messaged certification@mongodb.com but it always create and solve the issue instantly. I have fixed my name on all my mongodb profiles but the PDF is still issue to the wrong name.

Thank you in advance!

27

I sent you a mail with my correct details can you update it, please check it out
Thank you!

28

Hi @Heather_Davis

Just wanted to check if for multiple selections kind of questions , for correct ones any partial marks are awarded , or whole answer is marked as wrong if 2 selections are correct and one is wrong ?

29

@Kanak_Lata_Singh Hello! Great question. We do not provide partial points for multiple select questions. Candidateā€™s must select all of the correct answers and none of the incorrect ones to recieve credit for that question. Hope this helps!
Good luck on your exam and let us know if you have any further questions!

30

Hi,

I mistakenly used my ID number in place of my name while creating my account. I am now facing an issue attempting an exam on MongoDB, as there is a mismatch between the name on my account and the name on my government-issued ID. This mismatch is preventing me from proceeding with the exam on Examicity.

Could you please assist me in updating the name on my account to match my government ID?

31

Hi Team,

I am writing to request an update to my Examity Profile. I have already email to certification@mongodb.com, could anyone can follow up my request? Thanks!

Best Regards,
Akash Kumar Sahoo

32

@Akash_Kumar_Sahoo Our support team has responded to your email. Please let us know if you need anything else! Thanks!

33

Hi,
I am writing to request an update to my Examity Profile. There is a mismatch between the first name / last name on my mongodb profile and examity profile and is preventing me from taking the exam.
Iā€™ve already sent the request to certification@mongodb.com.

34

@cosmin_iulian_gheorghinca We apologize for the delay. Do you still need assistance with updating your name?

35

Hi, I have sent an email to certification@mongodb.com to update my first name and last name in my examity profile. Could you please check it out?

36

I have done all the steps in the mail but still the name is not changed