We work on an app released in store and after updating their iOS version to > 14, users started to complain about info not being populated from database. The issue goes away for awhile if they reinstall the app, but after using it for a few minutes it happens again.
There’s no crash, there’s no error, it’s like there’s nothing saved in the database. We could reproduce the issue only on the store version, if we attach the debugger it never happens and we were able to see that the information is still in the database.
Yes we took a look but there isn’t any information in there for us to go on. What kind of troubleshooting steps have you taken? Like does the realm file actually exist? Seeing the logs of the app would help - you may need to add extensive logging yourself to the app to figure out what is going on.
We’ve spent a significant amount of time investigating but we need a reproduction case or something to narrow down the search. The community has been unable to provide this at this time.