Realm Cloud - Timeout, will not sync

[donut (Tal Shrestha)]

Hi,

A few days ago my app stopped syncing with realm cloud.
Logining in work, but no syncing takes place. After a minute I get this error from the framework:

Task <41DE1866-CE63-42FA-A315-F0ED0BA37A82>.<1> finished with error [-1001] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x600000c9f000 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <41DE1866-CE63-42FA-A315-F0ED0BA37A82>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
"LocalDataTask <41DE1866-CE63-42FA-A315-F0ED0BA37A82>.<1>"), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://[myapp].cloud.realm.io/auth, NSErrorFailingURLKey=https://[myapp].us1.cloud.realm.io/auth, _kCFStreamErrorDomainKey=4}

No other clue. I updated to the most recently pod. Nothing.
Nothing really changed on my code so this seems like a realm cloud issue.

[Stennie_X (Stennie)]

Welcome to the community @donut!

Can you raise a support case for the team to investigate? The “request timed out” error may be a client/networking issue or perhaps something specific to your Realm Cloud deployment.

Thanks,
Stennie