Problem with the connection

Everytime I try to connect to MongoDB Compass I have this error massage: An error occurred while loading navigation: Invalid UTF-8 string in BSON document
Waht can I do?
Thank u!

Does it work with shell?
It could be your data problem.Some invalid UTF-8

What query you ran or does it happen with all DB’s/collections

Error using explain() on with collation

No, it’s not working with shell
And I tried to connect with: mongodb://localhost:27017/?readPreference=primary&appname=MongoDB%20Compass&directConnection=true&ssl=false