My port 27017 doesn't seems to be open is there any workaround for this?

now i am able to use the port 27017, But still i am facing the issue “Could not connect to MongoDB on the provided host and port” and i followed your solution Geospatial Queries for Line Intersection.
i am able to ping : ping [cluster0-shard-00-00-jxeqq.mongodb.net](http://cluster0-shard-00-00-jxeqq.mongodb.net
but again i am not able to tracert the same.
this also doesn’t work: telnet cluster0-shard-00-00-jxeqq.mongodb.net 27017

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