Mongodb shell show query's output as 0

shell is not providing correct output as i have refreshed the dataset and restored it also
whenever i am writing the query for count it shows zero 0 as output don’t know why as my query is also right .

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@Gourav_Singh, I took the time to answer and request for more information. Please followup. If you found the solution, please share and mark it as such to keep this forum efficient.