I’m on the Mongo Basics course and the Interactive Environment for code and terminal isn’t loading. Its playing the loading animation but has made no progress in over 30 minutes.
Hi @John_Weightman, sorry to hear that you are unable to access the IDE.
There are 2 ways that you can try to solve this:
I would recommend you to do the following in the same order:
Close all browser tabs(especially the University ones), open a new window, delete cache + cookies + history, load university Home page and log in (make sure it’s the Home page), navigate to the course and lab.
Open it up in a different browser
Lmk, if that works for you.
In case of any doubts, please feel free to reach out to me and I will be more than happy to help you out.
Curriculum Services Engineer.
Thanks for the help, I have already moved to a different system and am no longer having the issue. Thanks for the help!