Installer hangs at Installing Compass

I tried both the enterprise and community edition of the server installer, but both hang at exactly the same point, while trying to install Compass. I am running on a Window 7 Professional PC with a 64-bit OS.


Hi @CCrum,

Not sure why this is happening but I’m reporting this internally.

It looks like the installer is hanging, not on MongoDB Compass but in MongoDB Installer, the server installer.

Can you describe the steps you are taking ?


I finally installed Compass first and then checked the little box that says don’t install Compass when I installed the main server package. Odd, but it got me to the next topic. I wasn’t doing anything unusual, just got impatient when both installers hung for an hour or so in the same spot.