'Host not found' during sync

[Morten_Toxvaerd (Morten Toxværd)]

Hello,

Lately I’ve begun experiencing the following problem when connecting to my realm app (both from Swift and Node SDKs). Sometimes it will connect, but most of the time I get the following error.

ERROR: Connection[1]: Failed to resolve 'ws.eu-west-1.aws.realm.mongodb.com:443': Host not found (authoritative)

{ name: 'Error',
  message: 'Host not found (authoritative)',
  isFatal: false,
  category: 'realm.util.network.resolve',
  code: 1,
  userInfo: {} }

My cluster is hosted on eu-west-1, and so is my Realm app.

[Morten_Toxvaerd (Morten Toxværd)]

After dialogue with MongoDB support, this issue has been resolved by their team. Apparently there was a problem with their DYN configuration