Have my student GitHub verified with student-developer-pack, but MongoDB cannot verify it

Hello, Mongo DB,
I had the same issue as the others.
I have my student GitHub verified, but Mongo DB prompts: " Welcome and thanks for logging in. Unfortunately, we are unable to verify your status as a participant in the GitHub Student Developer Pack."
My teacher required us to register before Sep, 25th to get the $200 free credits since our class later will use MongoDB. But I cannot make it successful. Please help!

Best,
Claire

Hi @Claire_Xia!

Thanks for reaching out to us. In our experience, this mostly happens with students have the Teacher discount applied to their GitHub account instead of the Student one. MongoDB uses the information we receive from GitHub, it seems to be a problem with the GitHub data that we’re receiving in this case. You can see in your GitHub profile under billing, if you have the Student discount o the Teacher discount applied.

I will send you a DM, so that I can also look at it from our side.

Thanks and great to hear that you’re using MongoDB Atlas in your course :slight_smile:

Lieke