Hello MongoDB team,
I’m trying to apply the $50 MongoDB Atlas credit from the GitHub Student Developer Pack, but I keep getting this error:
“The coupon is either applied before start date or after end date.”
I redeemed the code in 2024, and I haven’t used the credit yet. In my billing page, it shows:
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Promotional Credits
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Code:
GITxxxxxxxxxxxxxxxxxxx -
Date Added: 05/15/24
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Active Dates: 05/15/24
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Expires: 05/15/25
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Committed Credits: $50.00
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Used: $0.00
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Available: $50.00
So the credit appears to be active and still available, but I’m still unable to apply it successfully.
Could someone please help me understand why this error is happening and whether the credit can still be used?
Thank you.