Compass error while connection to atlas

[tanya_chaudhary_93891 (tanya chaudhary chaudhary)]

When connection to comapss to atlas, following errors occurs-
querySrv ESERVFAIL _mongodb._tcp.mflix-bwqkj.mongodb.net.
What is the solution?

[007_jb (O Brown)]

For testing, share the connection string that you’re using. I’d also suggest that you test this out in the mongo shell.

[tanya_chaudhary_93891 (tanya chaudhary chaudhary)]

mongodb+srv://m220student:m220password@mflix-bwqkj.mongodb.net/test

[007_jb (O Brown)]

@007_jb

I’d also suggest that you test this out in the mongo shell.

And

[tanya_chaudhary_93891 (tanya chaudhary chaudhary)]

@tanya_chaudhary_93891

mongodb+srv://m220student:m220password@mflix-bwqkj.mongodb.net/test

Just now i have tried in shell it is connected i have used-
mongo “mongodb+srv://mflix-bwqkj.mongodb.net/test” --username m220student
and then ask password
and i entered -m220password
and start working. so in cluster what should i write

[007_jb (O Brown)]

mongo "mongodb+srv://m220student:m220password@mflix-bwqkj.mongodb.net/test"

But did you try this in the mongo shell?

[tanya_chaudhary_93891 (tanya chaudhary chaudhary)]

yes i have tried and its connected

[007_jb (O Brown)]

Please share screenshots of Compass that shows:

1. The login screen and the connection string
2. The error message

[tanya_chaudhary_93891 (tanya chaudhary chaudhary)]

Thanks, It resolved. Actually I am using company VPN so after deactivating it , started working