Compass Connection

querySrv ENOTFOUND unable to connect to host

Did you make section “Are you Behind a Firewall?” Are u sure that port 27017 is not blocked? Visit this site

HI @Aashutosh_60584,

Can you please make sure you are able to ping the cluster?


And also please verify that port 27017 is not blocked by clicking

On some occasions, even though the above mentioned tests passes, network is still a problem. So please make sure you are not connected to any VPN and firewall/antivirus is disabled. You can also try to connect from some other network such as your home network .

Hope it helps!

If the issue still persists please feel free to get back to us. Happy Learning :slight_smile:

Shubham Ranjan
Curriculum Support Engineer