Cant connect to cluster with robo 3T

When i try to connect to a cluster in robo 3T I get this error “DNSHostNotFound : Failed to look up service “”: This operation returned because the timeout period expired.” after clicking the “from SRV” button. couldn’t find anything about this.

Hi Vaclav,

Have you tried the non-SRV connection string?


How do I do taht?

You can get long form of connect string from your Atlas
Under connect to cluster select your mongo shell version 3.4 or earlier
You will see a big connect string without SRV
Something like below format

mongo "mongodb://…