Can't connect to atlas cluster from IDE

Dinesh_Boara · October 9, 2020, 2:51am

I’m running the following from the IDE terminal

mongo “mongodb+srv://sandbox.bdun6.mongodb.net/sample_airbnb” --username m001-student

Getting the following error

3 total, 0 passed, 0 skipped:
[FAIL] “Successfully connected to the Atlas Cluster”

Did you use the right command with the Atlas provided connection string?

[FAIL] “The cluster name is Sandbox”

Did you name your Atlas cluster Sandbox?

[FAIL] “The username is m001-student”

Did you create a username m001-student?

I checked the cluster name is sandbox . I’ve network access set . I’ve the user created .
Is my db name correct ? Where do i get the dbname from ?

anything wrong with my above connection

Ramachandra_Tummala · October 9, 2020, 2:56am

Please show screenshot where you connected to your cluster

Dinesh_Boara · October 9, 2020, 3:14am

Brandon_Barclay · October 9, 2020, 5:10am

It’s probably case sensitive naming. So you probably have “sandbox” but it needs to be “Sandbox” with a capital S.

Shubham_Ranjan · October 9, 2020, 11:05am

HI @Dinesh_Boara,

You have entered the connection string in the wrong section i.e. editor section.

Please take a look at this thread for the resolution of the issue.

~ Shubham

Dinesh_Boara · October 9, 2020, 1:19pm

actually i entered in the terminal . The editor section i just pasted what i had copied .
Whats the db name supposed to be ? I put sample_airbnb but thats a collection not dbname . Any idea

Dinesh_Boara · October 9, 2020, 1:19pm

Brandon , i had tried both small s and capital S . Same issue .

Dinesh_Boara · October 9, 2020, 1:20pm

Can someone tell me whats the dbname for this ? Could not find it anywhere . Is it test ?

akhil_guntur · October 9, 2020, 4:13pm

I also can’t seem to connect.

Ramachandra_Tummala · October 10, 2020, 1:04am

Yes you can use test
Once connected you can switch the DB

Are you still facing issues?
I can connect to your cluster

btw:sample_airbnb is a db not collection

Ramachandra_Tummala · October 10, 2020, 1:05am

Please check status of your Sandbox cluster in Atlas
Do you see any errors?
Have you whitelisted your ip?

Harshita_Kaur · October 10, 2020, 10:42am

Hey @Ramachandra_37567
I am having the same issue. I tried using test and sample_airbnb as DB yet I was unable to connect my Atlas Cluster. Could you help me figure it out please?
Thanks

steevej · October 10, 2020, 12:12pm

Please post a screenshot of what your are doing that shows the error you are getting.

And please do it in a new thread as it simplify thing when one thread is one problem from one person.

Dinesh_Boara · October 10, 2020, 2:24pm

I’m able to connect now , not sure what changed . Was not earlier

akhil_guntur · October 11, 2020, 6:41pm

Yeah. The status of Sandbox is up. I whitelisted my ip too.

I am using the following command:
mongo “mongodb+srv://sandbox.brdnv.mongodb.net/test” --username m001-student

Ramachandra_Tummala · October 12, 2020, 2:31am

I can connect to your cluster
sample_weatherdata 0.002GB
MongoDB Enterprise atlas-10ghqx-shard-0:PRIMARY> exit
bye

Could be quotes issue?
Use straight quotes or try without quotes

Shubham_Ranjan · October 13, 2020, 10:37am

Hi @Dinesh_Boara,

We have fixed the issue related to the name of the cluster.

Shubham_Ranjan · October 13, 2020, 10:41am

Hi @akhil_guntur,

Just like @Ramachandra_37567, I’m also able to connect to you cluster using this connection string.

mongo "mongodb+srv://sandbox.brdnv.mongodb.net/test" --username m001-student -p m001-mongodb-basics

Screenshot 2020-10-13 at 4.10.27 PM

Please try this connection string and let us know if you are still getting any error.

~ Shubham

Shubham_Ranjan · October 13, 2020, 10:43am

Hi @Harshita_Kaur,

Please share a screenshot of the error message that you are getting and the connection string that you are using.