Hello,
We are having some technical difficulties regarding implementing a Network Access, namely connecting an M10 instance(standard RS - single region cluster - eastus) with a Private Endpoint:
We created yesterday a private endpoint on our part using the official Mongodb Atlas instructions, but the connection is not established, namely it is not approved on your part via the private link services that is created on your end(in Azure).
We have already talked with Microsoft Support regarding this issue, and they said that the end that created the PLS(Private link service) must approve the respective connection(and thus the connection is made to our private endpoint in azure).
From what we understood, the flow is:
-
Create the private endpoint on our azure subscription(using the instructions from the cloud.mongodb.com portal)
-
On the mongodb atlas end, a private link service is created
-
The PLS(Private link service) must be approved and thus creating the peering connection. → this is where we encounter the issues
The error on the mongodb atlas portal is
Private Endpoint with id /subscriptions/000/resourcegroups/lorem-ipsum/providers/microsoft.network/privateendpoints/my-awesome-endpoint was not found. Click ‘Edit’ to fix the problem.
I can confirm that the private endpoint is still present in our azure subscription.
Also, we tried contacting support via the Live chat but unfortunately, they are responding extremely slow
Are we missing something?
Thank you