Atlas Premium Support

Optimize performance, reduce risk, and keep costs under control with access to expertise and the right tools for mission-critical workloads.
SecurityProEnterprisePlatinum
Granular database auditingAvailable as add-on for M10+Included for M10+Included for M10+
Encryption key managementAvailable as add-on for M10+Included for M10+Included for M10+
LDAP integrationAvailable as add-on for M10+Included for M10+Included for M10+
Support & LearningProEnterprisePlatinum
Platform and UI support
End-to-end database support
Reponse time SLA2 hrs1 hr30 minutes
On-demand access to MongoDB University
Additional Software & ToolsProEnterprisePlatinum
MongoDB Compass
MongoDB Connector for BIAvailable as add-on for M10+Included for M10+Included for M10+

For more information about annual pricing plans, paying via invoice, complementary products, and support plans available for MongoDB Atlas, please contact sales.