Salesforce Administrator (EMEA)

Dublin

What is MongoDB

MongoDB (NASDAQ: MDB) is the leading NoSQL database solution that makes data stunningly easy to work with. MongoDB is passionate about empowering developers by providing them with a data platform that is intuitive, powerful and scalable. Our EMEA HQ located in Dublin works closely with other groups in the company located around the world. Learn more at www.mongodb.com

Sales Operations at MongoDB

In Sales Operations, we focus on processes and systems that enable our sales organization to perform at their highest level. The team combines skills in Salesforce administration, business analysis and data analytics to provide the tools and insights our sales team needs to succeed.

You will be joining a highly experienced team of Salesforce Admins, Architects, and Associates where you will have the opportunity to take ownership of individual and team projects that are critical to the success of the business.

To aid in this endeavor, we invest heavily in the training and development of our team. We provide weekly group training, 1-1 coaching, and to top it all off, an annual trip to Dreamforce! As a senior member of the team, you will also help to coach our Associates who are just beginning their careers in the Salesforce ecosystem. By joining our team, you are making an investment in yourself that will accelerate the rest of your career.

Role Overview & Key Responsibilities

  • Create and support declarative “clicks, not code” solutions to drive business processes in Salesforce that are secure and scalable. This includes: Workflow Rules and Process Builder, Validation Rules, custom fields, page layouts, custom objects
  • Support & improve on other apps used by our sales & marketing teams, like Outreach.io, Full Circle Insights, LeanData, and others
  • Take ownership of data management of any data migrations and mass updates required as part of solution delivery
  • Serve as a point of escalation for the Sales org as well as other teams using Sales Cloud e.g. Deal Desk, Marketing, Customer Success
  • Assist in the creation and management of informative and compelling Reports & Dashboards that help drive insights for our users, from Sales Reps all the way to top Executives
  • Answer questions about processes and systems from our Sales Reps and Managers
  • Collaborate with our counterparts in Marketing Operations, IT’s Business Systems to solve business problems & automate processes

We’re looking for someone with

  • 3-5 years Salesforce Administration experience
  • Salesforce Admin, Advanced Admin, and/or Platform App Builder Certifications are preferred but not required if you can demonstrate proficiency through experience
  • Excellent time management and autonomy skills, working independently and as part of a team
  • Experience working with large data volumes and facilitating this in solution design is preferred but not required
  • Ability to juggle requests of varying priority with tasks related to long term projects and the flexibility to adapt to changing requirements
  • Process-minded with the ability to understand sophisticated technical solutions, but also able to explain processes and solutions in clear and simple terms to those you work with
  • Superb communication skills for interacting with collaborators in requirements gathering, design, proof-of-concept demonstrations, implementation, and support of solutions we manage
  • Experience in training Salesforce Administrators and/or end-users is preferred

First 90 Days

By the end of your first 90 days in MongoDB, you will

  • Have met your new team and had fun playing with some new toys
  • Know the wider Dublin family well
  • Have completed initial Sales Ops training
  • Be familiar with our Salesforce org and rest of our sales tech stack

First 6 months

By the end of your first 6 months in MongoDB, you will

  • Learn more about the business processes we govern and how we want to optimize them
  • Design and build solutions for ad-hoc requests and contribute to the completion of larger scale projects

First 12 months

By the end of your first 12 months in MongoDB, you will

  • Take the lead on large scale projects to solve problems and improve on current solutions
  • Assist in coaching Associates in Salesforce administration
  • Build on your knowledge by exploring how we can improve on current processes and systems to drive the success of our sales organization

Life in MongoDB

Our Dublin office culture

  • MongoDB’s EMEA Headquarters
  • 100+ people, with teams in Sales, Engineering, HR, Finance, IT, Legal
  • Regular group events and opportunities to get to know your colleagues
  • Employee affinity groups

Our Benefits

  • Comprehensive Health & dental insurance with VHI
  • Pension & Life Insurance
  • Free lunch twice per week
  • Fully stocked kitchen with healthy and sweet treats
  • Gym membership and weekly Wellness classes
  • Employee Assistance Program

Interview Advice

Interviewing is not an easy thing and can feel very alien to many people. There are some things we’d like you to know if you are considering working with us.

  1. Most importantly: WE WANT YOU TO SUCCEED!. Our aim is not to catch you or make life difficult. When we interview, we’re trying to figure out a couple of things;
  2. Would you be successful if you were part of our team
  3. Would you love working here and be a positive influence on our team
  4. Would you be able to grow and become more during your time here
  5. When you’re preparing to interview, you’ll often be sharing stories of your past. A great way to frame this is with the STAR model: Situation, Task, Action, Result. This allows you to succinctly share the experiences you’ve gained
  6. We’re looking for people with a passion for technology. Make sure you invest some time in learning about MongoDB, the industry we operate in, what we offer, and how that sets us apart

*MongoDB is an equal opportunities employer*

 

To applicants in the European Union and California: Please find our European Union and California Recruitment Privacy Notice.

To all recruitment agencies: MongoDB does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or MongoDB employees. MongoDB is not responsible for any fees related to unsolicited resumes.