Technical Program Manager, Developer Productivity

New York City

The Technical Program Management team is responsible for devising, implementing, and improving the processes (and associated tools) that help engineers succeed in making MongoDB the best database software possible.  The Developer Productivity team is responsible for improving and accelerating all aspects of internal software development for MongoDB's portfolio of products - including correctness/performance test infrastructure and MongoDB's home-grown Continuous Integration tool.

As a Technical Program Manager, you will ensure that the teams you work with proceed smoothly from ideation through to release and during every step in between.

The right candidate for this role will be:

  • Experienced with 2-3 years working in an Engineering organization, whether in a development, support or administrative role
  • Able to maintain a strategic view of our software engineering process even while executing on the minutiae of everyday development
  • Skilled at communicating across a diverse set of engineers and their stakeholders (also engineers)
  • Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
  • Knowledgeable of and experienced with implementing agile/scrum best practices
  • Inspired to identify and innovate in areas where automation can replace manual work
  • Driven by an attuned sense of priority and urgency
  • Able to appreciate the engineering concepts being discussed, allowing them to facilitate discussion and flesh out the details required to ensure successful delivery
  • Trained in working with project tracking software (e.g. JIRA, Rally, MS Project)
  • Interested in learning everything about MongoDB

Position Expectations

  • Design and improve the processes and tools that inform the daily life of engineers
  • Drive coordination between Developer Productivity and its internal stakeholders to prioritize the team's backlog and plan its release roadmap
  • Own the data around the health of each team's project and ticket backlog
  • Facilitate communication with other MongoDB engineering teams to ensure the team is building what matters to our engineers most
  • Recognize patterns in a sea of information and take action accordingly
  • Identify risks to our releases, mitigating them where possible and communicating them where not possible
  • Expand knowledge into new domains as called upon

Success Measures

  • In 3 months you’ll have fully ramped on Developer Productivity team development processes
  • In 6 months you’ll have taken complete ownership of executing those processes
  • In 12 months you’ll have started to identify areas for process improvement across the Engineering team

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