How to Prepare for Your Enterprise Account Executive Interview at MongoDB
At MongoDB, our Enterprise Sales team is growing rapidly as we strive to build a salesforce with a legendary reputation of excellence and integrity. Although we are eager to add new reps to our team, we are focused on ensuring we hire the right people for the job and that we’re the right company for you, too! Because of this, our interview process may not be as quick or look the same as other companies’. We feel confident that we’ve designed our interviews to uncover a mutually beneficial opportunity that will allow anyone who joins the team to look back on their time at MongoDB as a career-defining point in their lives. Our typical interview process includes three interviews, a sales profile assessment, and a final interview that we call “The Challenge”. Throughout these interviews we want you to meet as many people on our team as possible. Your interview panelists may include the Regional Director (RD) you’d directly report to along with RDs from other regions. You’ll also typically meet with a Regional Vice President or SVP depending on your location. We ultimately want you to be introduced and exposed to teams across the company so that you receive insight into our broader culture and can decide if MongoDB is the right fit for you. We recommend treating the recruitment process similar to a sales cycle including preparation, qualification, and closing. No matter the interview, you should be aware that all MongoDB Enterprise Account Executive interviews are around the three Whys: Why MongoDB? Why you? Why now? Why MongoDB We want to ensure that we can support your career growth at MongoDB. At each stage of the interview process, leaders will want to dig in on the three P’s: 1. People Our executive leadership team is made up of some of the best in the industry. To understand who is behind the success of the company and how they got here, we recommend looking into some notable MongoDB figures such as our Executive team and Board Members. Prior to each interview, you will receive a guide with the names of the managers you’ll be interviewing with. We recommend doing some research on these individuals and their team members, along with other Enterprise Account Executives at MongoDB. It’s likely that you’ll be asked about this research during your interview, so be prepared to discuss what you found. 2. Product The MongoDB data platform is complex which can make our sales process rather technical in certain use cases. While we don't expect you to come with database expertise, we do want to know why you have an interest and see the value in selling it! We recommend taking a look at our customer testimonials online to learn how MongoDB technology is applied. We also recommend researching our differentiators, which should help you understand why a C-Suite executive should buy MongoDB. Below are some resources to help you get started. MongoDB Technology Overview Why MongoDB Atlas 3. Process Come prepared to talk about your week, where you spend your time, and how you plan and prioritize your accounts. While our EAEs do handle some existing business, the main focus is on new pipeline generation as we continue to disrupt a huge market. Our Sales team follows the MEDDIC sales qualification methodology as well as our own internal sales process. This provides the team with a proven roadmap on how the most successful sellers have closed deals and promotes a common language within our teams across the globe. We recommend you speak to the sales and qualification process you follow currently and understand how they compare. Why you We’ve spent a lot of time defining our sales process and how our Enterprise Account Executives can be successful. Because of this, we’ve been able to determine what top-performing reps at MongoDB have done differently and what characteristics help them quickly develop and achieve great records of closed deals. Coachability: There’s a ton of enablement at MongoDB, and we want you to make use of it! If you enjoy coaching and development, this is a good environment for you. Drive: The database market is massive, and MongoDB owns less than 1% of it. To be successful, you’ll need grit, a competitive nature, and a drive to disrupt one of the largest addressable markets in the software industry. Street smarts: Although the MongoDB product is technical, there is still a very human element to the sales process. We look for people who have emotional intelligence, the ability to “read the room”, and are empathetic. Ability to build pipeline: It may seem obvious, but our top performers are great at generating business meetings that impact their number of deals closed. You’ll need to excel at and enjoy hunting new business! Champion building: We strongly believe in making long-lasting connections and look for individuals who can identify and build a MongoDB Champion within their customers. Why now We believe that timing is important and want you to feel confident in your decision to join MongoDB. We encourage you to think about the following: Do you feel ready to leave your current role? If so, why do you believe now is the right time for you to do so? What are you not receiving in your current role that you’re looking for in a new role? Do you feel confident in your decision to interview with MongoDB at this time? These are things that will be discussed during your interview process, and we hope that you can happily articulate why you believe MongoDB is the next step for your development and career. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Preparing for Your Customer Success Interview at MongoDB
We’re thrilled that you’re interested in interviewing for a Customer Success role at MongoDB! Preparing for an interview can often feel overwhelming, but there are several steps you can take to prepare yourself for a successful interview with our Customer Success team. As with any job interview, you should take time to consider your goals and qualifications relative to the Customer Success role you are interviewing for and MongoDB. It is good practice to review the job description and research our company to get an understanding of our products, services, mission, history, and overall culture to help you decide if MongoDB seems like the right fit for you, your goals, and your interests. At each interview step, you’ll have time to ask your interviewer(s) questions, so come prepared with anything and everything that you are interested in knowing more about! This is an opportunity for you to interview us too, and your questions will help us learn more about you and what is important to you. Take a look at the Customer Success interview steps below to learn more about how you can best prepare yourself for success. Recruiter interview The first step in our process is an interview with one of our Recruiters. Going into this conversation, be prepared to discuss your experience, qualifications, and interest in the opportunity. I recommend reviewing the job description and aligning your experience with the qualifications of the role. You should also be prepared to answer questions around why you are considering new job opportunities and why you are interested in MongoDB. Lastly, think through common interview questions and be ready to describe the day-to-day responsibilities you held in previous roles, along with your goals for the future. Some common questions you might hear are “What are you looking for in your next move, and why?” and “What comes after Customer Success?” At MongoDB, we invest in our team members and strive to support your passions and interests. Knowing what your goals for the future are will help us better support your career progression! Prior to each interview, I recommend doing some more research. This research will only help as you progress in the process. Here are some resources to get you started: Familiarize yourself with noSQL Read about some of our customer use cases to get a feel for how MongoDB is being used in the field Familiarize yourself with our current product offerings These white papers (especially the ones under Business Strategy and Architecture) will help take your understanding much further Experience our managed service offering for yourself - spin up an Atlas cluster and read the Atlas FAQ Listen to Sahir Azam talking about Atlas and our ability to support customer’s multi-cloud strategies Customer Success Specialist Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Stakeholder relationships Interest in technology / technical situations you’ve encountered Interest in MongoDB’s products Ability to prioritize Adaptability I recommend preparing specific examples that you can share with your interviewer. Peer role play interview The goal of the peer interview is to assess your technical aptitude, ability to understand MongoDB technology, and your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan for how you are going to approach the role play, and use the prep call to ask clarifying questions. No question is off limits, so use the time to gain as much value as you can! We want to ensure you feel confident about this interview step. Data assignment challenge In your final interview, you’ll be given a list of mock accounts with mock data. The team will be assessing your ability to prioritize these accounts based off of the account data provided. To prepare for this, I recommend determining your approach and being able to clearly explain the logic behind your thought process and how you will put it into action. Customer Success Manager Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Customer facing experience Interest in technology / technical situations you’ve encountered Day to day responsibilities Enterprise software experience Business/Sales experience I recommend preparing specific examples that you can share with your interviewer. Peer and proof point interview This is an opportunity for you to meet with a peer on the team to learn about the team culture and what a day in the life looks like from someone in the role. The peer will also ask questions to learn more about you and your experiences. The goal of the peer interview is to assess your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. The proof point is a use case we provide to you prior to the interview. It will be discussed for about 20 minutes, with the goal of assessing your technical aptitude and ability to understand and articulate the value of MongoDB technology. While it is important to have an understanding of the technology, we don’t expect anyone to be a MongoDB expert. You should think through how you would handle this account and the areas you would focus on with the customer if you had just inherited the account. Why did they choose MongoDB and what else can you learn from the customer? Mock onboarding challenge Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan of how you are going to structure the meeting, and use the prep call to ask clarifying questions about the product or for guidance related to overall meeting management. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Four Tips for Writing and Applying with Your Engineering Resume
At MongoDB, we’re always looking for creative and passionate engineers who want to make an impact on the world. If you’re interested in a role on our Engineering team, we encourage you to apply! Before doing so, here are a few things you can do to make your engineering resume stand out at MongoDB. 1. Keep it concise It can be very tempting to want to detail out every project you’ve worked on and courses you’ve taken. However, I suggest highlighting the most important aspects of your background. Keeping your resume succinct demonstrates that you have a good understanding of your key accomplishments and that you can communicate effectively. I would recommend keeping your resume to one page with the exception of candidates who are 15+ years into their career. In that case, two pages is appropriate. I would also note that listing numerous programming languages, frameworks, and tools can often be confusing and distracting. Focus on what you have the most experience with. I’d recommend listing out core technologies and tools that you have concrete examples of working with, whether it was a recent work initiative or something you use for personal projects, and using those to provide context as to the work you were doing. 2. Keep it clear Ensuring that you choose a clear font and format for your resume is very important. Consider using standard fonts like Times New Roman or Arial and keeping the layout clean and easy on the eyes. Formatting your resume in a way that is intuitive is also key. I’d recommend highlighting your most relevant experience closer to the top. For example, if you’re a recent college graduate, I’d note your education towards the top of your resume. If you’re further into your career, I’d ensure your experience is listed chronologically and that your accomplishments are sorted by relevance to the role you’re interested in. Unless you’re interviewing for a more creative job such as UX or Product Design, I’d focus on clarity and a standard layout rather than too many customizations. For a software engineering role, clarity and legibility are most salient. 3. Be intentional Be intentional about the roles that you apply to. If a job description is looking for a certain skill set that you have, make a point to tailor your resume and highlight that skill set. This intentionality doesn’t just apply to how you build your resume. I’d also recommend taking the time to look over all roles on the career page and only apply to the ones that best suit your background and interests. Being intentional about the roles you apply to is a great way to also demonstrate that you understand your strengths. That being said, we don’t expect candidates to have all of the skills listed in our job descriptions. If you are interested in the role and feel that it could be a good fit for your experience, we are happy to look at your resume. 4. Think about what makes you unique Adding an interests section or a summary to your resume can add some color as to who you are as a person. Frequently, the first few minutes of a MongoDB interview before diving into coding will involve some form of the question “Tell me about yourself”. Although we are certainly interested in your work experience and accomplishments, we are also interested in what makes you, you! For the summary section, I’d keep it related to your engineering background, the type of role or environment you thrive in, and your interest in MongoDB specifically. For interests, you could mention something exciting in the engineering space you’re passionate about or something completely unrelated, such as hobbies, genres of books you enjoy, and places you’ve traveled. Ultimately, your resume is your opportunity to be true to yourself and show a potential next employer what makes you special. Highlighting your skills, keeping things clear and concise, and being intentional are the best ways to start your recruiting journey with MongoDB. We hope to see you in our interview process soon! Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!